Scope These general terms and conditions apply to all agreements with C2N Lifestyle Comm V (formerly Vlaminck & Partner Comm v), trading under the name "Blossom with Veerle" (hereinafter referred to as "we" or "seller") and the buyer (hereinafter referred to as "you" or "participant").

Payment 2.1 Payment for "Start to Relax" or products from the shop is to be made prior to delivery using the provided payment methods on our website. Payment for the meditation membership is to be made in advance before accessing the membership via the provided payment methods on our website, and subsequently on a monthly basis. 2.2 For participation in yoga retreats, a deposit is required at the time of booking, and the remaining amount must be paid no later than 4 weeks before the start of the retreat. 2.3 All prices are exclusive of taxes and other levies unless otherwise stated.

Cancellation and Refunds 3.1 The right of withdrawal for participation in the meditation membership and/or the purchase and/or temporary access to digital files does not apply. The participant/customer has been informed about this, and by participating/purchasing, they expressly agree to this condition. 3.2 Specific cancellation conditions apply to yoga retreats and will be stated during the booking process. Please refer to these conditions for details regarding refunds in case of cancellation. 3.3 Cancellation by the Seller The Seller reserves the right to cancel a yoga retreat due to reasons beyond their control, such as force majeure, instructor illness, insufficient participants, or without providing any reason. In the event of cancellation by the Seller, the full amount paid will be refunded to the participant.

Liability 4.1 We take due care in providing our services and products. However, we are not liable for any direct or indirect damages, injuries, losses, or theft arising from participation in our activities, unless there is intent or gross negligence. In any case, liability is always limited to the amount of the purchase, or, in the case of intervention by the insurer, to the amount paid by the insurer. 4.2 Participants in yoga retreats must be in good physical and mental health and are responsible for assessing their suitability to participate. We are not liable for any injuries, health problems, or other damages arising from participation in the retreats.

Intellectual Property All intellectual property rights relating to the meditations, audio recordings, videos, and other materials provided in the context of the sale remain with the seller. It is not permitted to copy, distribute, or commercially use these materials without the express permission of the seller.

Privacy and Cookie Policy All personal data will be handled in accordance with the applicable privacy and cookie policy.

Complaints and Disputes Belgian law, excluding the United Nations Convention on Contracts for the International Sale of Goods, applies exclusively to any agreement. Any complaints must be reported to the Seller in writing within a reasonable period of time after the discovery of the defect. In case of disputes between the Seller and the participant/customer, efforts will first be made to reach an amicable settlement. If this is not possible, the dispute will be submitted to the competent courts of Ghent, Oostende division.

Amendments The Seller reserves the right to modify these general terms and conditions at any time. The amended conditions will be effective from the date specified in the terms.